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For the safety of our guests and staff, we have implemented measures to ensure that we are COVID secure at all times during your stay at Wivenhoe House.

Can you answer ‘yes’ to any of the following questions? 

Can you answer ‘yes’ to any of the following questions?

  1. Do you have a high temperature?
  2. Have you developed a new continuous cough?
  3. Have you lost, or noticed a change to your sense of smell or taste?
  4. Have you been notified that, or think, you have been in contact with anyone who has COVID-19

If you have answered ‘yes’ to any of the above, we kindly ask that you postpone your visit, and look forward to seeing you back again very soon.

THINGS TO KNOW

BEFORE YOUR VISIT In response to the Government’s Plan B regulations, we are now following the below guidance in order to keep guests and staff as safe as possible.

  • Masks/face coverings will be worn throughout the hotel, by guests and staff, except when seated at a table
  • We will encourage all guests visiting Wivenhoe House to take a Lateral Flow Test on the day of their arrival or event
  • All staff members of Wivenhoe House will take regular Lateral Flow Tests
  • Social distancing is encouraged
  • Sanitising units will be in place throughout the hotel for your use
  •  All guests staying or dining with us are encouraged to ‘check-in’ using the NHS Test and Trace app
  • Where possible, please use contactless payment which is our preferred method for payment

Keeping you safe

The team here at Wivenhoe House will do everything we can to keep you safe. We have introduced specialist sanitising units throughout the hotel, and hold regular staff inductions to keep up-to-date on the current COVID-19 measures and their impact on the service industry. Our cleaning staff have also put an enhanced cleaning regime into place, which covers all areas of the hotel.