HotelsCombined, the Australian-based hotel meta-search company, has started an extensive survey covering different types of accommodations within United Kingdom.
This survey is based on gathering data from millions of guest reviews, and translating them to an official Recognition of Excellence.
The HotelsCombined Recognition of Excellence is not a ranking list but a group of outstanding accommodations chosen based on a strict set of criteria. In order to be considered, properties must meet the following criteria:
- At the time of judging, a winner is rated 8.50/10 or over with a minimum of 50 customer reviews certified by HotelsCombined.
- We couldn’t detect any major customer service problems, nor recurring or unresolved issues.
Moreover, HotelsCombined is taking in great consideration the way the hotel staff answered the Hotels communication team, demonstrating their commitment in providing quick assistance.
Wivenhoe House Hotel boasts a high satisfaction rating among guests and travel industry experts, receiving 208 reviews for an impressive rating of 9.3 out of 10.
“We are thrilled to be working with the best hotels in United Kingdom and Wivenhoe House Hotel is certainly among them” said Alberto Castellucchio, market manager of HotelsCombined United Kingdom “What is different about the Recognition of Excellence is the way information is gathered and analysed: it all depends on the guest and his or her experience with that particular accommodation.” “With HotelsCombined, 30 million people are finding the best deal available on-line every month. With this award, we’d like to make it even easier for every traveller to identify the best hotel for customer service and therefore the best value for their money”.
RECOGNITION OF EXCELLENCE
Rated by Guests