Terms & Conditions

Arrival

Your room will be ready from 3.00pm on the day of arrival.  If you wish to check-in earlier we will do our utmost to accommodate you but cannot guarantee that your room will be ready.

You are welcome to use our free car park.  On arrival, please see one of our reception team members who will be happy to issue you with a parking pass.

Kindly note that Wivenhoe House is a non-smoking hotel. Smoking is not permitted throughout the hotel or on the balconies.

Cancellation of rooms

You can modify or cancel your booking at any time up to 2.00pm the day before arrival through this website or by telephone 01206 863666.

If you cancel or amend your booking there may be a cancellation charge or amendment fee. In the event of a late cancellation or non-arrival the first night’s room costs will be charged to the credit or debit card you provided when booking your room.

Should you decide to shorten the duration of your stay, subject to our discretion, there may be a cancellation fee levied by the hotel.

Cancellation of events

Tickets for events at the hotel are paid in full beforehand. If you unfortunately have to cancel, any refund is at the discretion of Wivenhoe House. If, due to unforeseen circumstances, an event is cancelled by Wivenhoe House tickets will be refunded in full.

WHERE WE ARE

find us, however you travel
By car:

Whether approaching Wivenhoe House from London and the South or Ipswich and the North via the A12, take the exit marked Colchester (A133). Follow the A133 towards Clacton, ignore the entrance to the Knowledge Gateway, continue along the A133 then take the B1028 for Wivenhoe before turning right into Boundary Road, then right again into Park Road. The entrance for Wivenhoe House is shared with the University of Essex but Park Road leads you through Wivenhoe Park and you will be able to see the glorious house from the road.

For Sat Nav please use CO7 9HT and then follow signage to Wivenhoe House. Please note, some Sat Navs may direct you to the wrong side of Wivenhoe Park so please check our PDF Map

Download our PDF Map

By train:

Colchester station, Colchester Town station, Wivenhoe station and Hythe stations are all between 10-15 minutes from Wivenhoe House by car. Trains run between London (Liverpool Street) and Colchester station every 10-20 minutes. The journey takes around an hour. Also connect with Colchester from Norwich, Ipswich, Felixstowe & Harwich. Some trains from London (Liverpool Street) also stop at Wivenhoe Station. When travelling from the Clacton/Walton direction, alight at Wivenhoe or Hythe Stations.


By plane:

Stansted airport is approximately 45 minutes from Wivenhoe House by car. Helicopter pad coordinates are 603200/223900.